For every console to be considered in working order the following must apply:

• Multiple different games ranging in duration must work without issue on the first or second try.
• All controller and accessory ports must work. 
• Power button/switch turns the console on and off.
• The TV port must display video and audio using a modern flat screen TV display.
• Reset button restarts the console.
• Plastic is not brittle and does not easily crack
• Console plays through multiple different titles for a period of 10 minutes or more.

Acceptable condition N64, Genesis, NES, SNES reset buttons WILL function.

Every console goes through all steps of our detailed cleaning process listed below.

• Opened exposing the inner components of the console.
• Thermal paste is removed and replaced if needed.
• Console shell will be cleaned in warm, soapy water until there are no signs of dirt or debris.
• Receive a sticker on the inside of the console in the hardest to reach areas. It will include the date serviced and the technician’s initials
• Consoles with a drive belt will have their belts replaced if needed.

All consoles deemed as not functioning are repaired and restored

Once the console is repaired and is considered functioning, all components are assembled and will go back through the MWGames’ testing process. 

• The exterior shell of a unit that protects the inner components is cleaned from all residue, dirt, debris, sticky substances, and foreign objects. Rust, discoloration and visual deficiencies not included.
• Any screws removed from the console during any of MWGames’ repair processes are reinstalled and screws deemed non vital may be repositioned or not used for internal auditing purposes.
• If the console does not work, repairs may be made with third party parts. The console can go through any or all of these steps until it is working or it will be deemed unsaleable on MWGamesAndCards.com
• Outer shell of the console removed.
• Motherboard inspected.
• Components, such as hard drive, power supply, controller ports, cables, power button, heat shields, disc assembly, cartridge slots, pin connectors, fans, battery, etc. may be replaced.
• Capacitors or a damaged solder connection repaired or replaced.
• May receive a laser adjustment or laser replacement.
  

Good Condition vs Acceptable Condition

Good Used Condition Console

Consoles that will look good and work, free of dirt and debris.

• Free from stickers, writing, major chips or cracks, discoloration, and brittle plastic.
• May show minor signs of age and use. 

Acceptable Condition Console

Consoles that don’t look so good, but still work, free of dirt and debris.

• Acceptable cosmetic condition.
• May have stickers, writing, and major discoloration.
• May show major signs of age and use.

Acceptable condition N64, Genesis, NES, SNES reset buttons WILL function.

Games

• Games go through an inspection and testing process to ensure a high level of workability.
• Every game’s exterior, including its exterior gameplay surface, is cleaned by hand to remove dust, debris, stickers and markers.
• Gameplay surface is inspected for damage.
• Label is inspected and cleaned.
• Label imprints are located for authenticity.
• Battery tested and replaced with a 3rd party new battery if it falls below 2.8v.
• Disc resurfacing to remove minor scratching.

Good Used Condition vs Acceptable Condition

Good Used Condition Games

Games that will look good and work, free of dirt and debris.

• Free from stickers, writing, chips or cracks and major discoloration.
• May show minor signs of age and use.
• Possible light discoloration.

Acceptable Condition Games

Games that don’t look so good, but still work, free of dirt and debris.

• Stickers or writing.
• Major discoloration.
• Possible ripped, torn, faded, stained and/or missing labels.

 

Disc Game Contents

Disc Only: The original game disc by itself in a paper or plastic sleeve

Complete: Includes everything the game would have included when it was new.

*Plastic game case may be third party based on availability for some platforms. Original manual may be a "View Online Manual" insert as per the manufacturer.

*During the refurbishing process original consoles, games, and accessories can have minor internal or external parts replaced with brand new 3rd party parts including but not limited to drive belts, lasers, lenses, power buttons, switches, capacitors, relays, resistors, ribbon cables, coin batteries, thermal paste, pin connectors, lids, battery terminals, wires, shoulder buttons, thumbstick caps and or mechanisms, button membranes, plastic disk cases, batteries.

MWGames Sticker

Every item refurbished by MWGames will include a hand written sticker placed somewhere on the item.

Games:

Disc based games have an MWGames sticker on the case or on the disc sleeve 

Cartridge based games will be opened up and an MWGames sticker will be placed inside the shell

If the cartridge has a battery the sticker will display the voltage that the battery read by a digital multimeter when it was serviced. If the battery was replaced then it will also state that

An MWGames Sticker May Include All If These Things:

1: Battery voltage 

2: item number

3: if the save better was replaced or not

An MWGames Sticker Will Always Include These Things:

1: Date Serviced

2: The Specialists Initials

3: The Name MWGames 

Consoles:

MWGames stickers will be placed at the bottom of the shell, on the motherboard, and/or on the top of the shell.

Items That Include MWGames Stickers:

Nintendo NES System

Nintendo SNES System

Nintendo 64 System

Nintendo GameCube System

Nintendo Wii System

Nintendo GBA Game

Nintendo SNES Game

Nintendo 64 Game

Nintendo NES Game

Nintendo Gameboy Color Game

Nintendo DMG Gameboy Game

Nintendo GameCube Game 

Nintendo Wii Game

Nintendo Wii U Game

Nintendo Switch Game

PlayStation System

PSOne System

PlayStation Game

PlayStation 2 System

PlayStation 2 Slim System

PlayStation 2 Game

PlayStation 3 System

PlayStation 3 Slim System

PlayStation 3 Super Slim System

PlayStation 3 Game

PlayStation 4 System

PlayStation 4 Slim System

PlayStation 4 Pro System

PlayStation 4 Game

Original Xbox System

Original Xbox Game

Xbox 360 System

Xbox 360 Slim System

Xbox 360 Game

NES Controller

SNES Controller

N64 Controller

GameCube Controller

PS1 Controller

PS2 Controller

PS3 Controller

PS4 Controller 

Original Xbox Duke Controller

Original Xbox Slim Controller

Xbox 360 Controller